Support Center
Help for every touch project.
Find guidance for product selection, installation, drivers, warranty service, and order support for Haitouch touch hardware.
Please include your display size, operating system, installation environment, and order number if you have one.
Go to My AccountProject support
Tell us what you are building.
For product selection or installation help, share the details below so Haitouch can recommend the right touch component and setup path.
Orders and warranty
Keep your order details ready.
Use My Account to review order history and saved addresses. For warranty service, include photos, order number, product model, and a clear description of the issue.
Fast answers
Common questions.
How do I choose the right IR touch frame size?
Measure the active display area and confirm the available outer installation space before ordering.
Where can I find drivers or calibration tools?
Prepare your product model and operating system first. Haitouch support can then confirm the correct driver or calibration package.
When will my order ship?
After checkout, your order moves through review, packaging, and shipment. Tracking details are sent when available.
Inquiry Form
Send us your product or project inquiry.
Use This form for product questions, quote requests, OEM projects, technical compatibility, shipping questions, or after-sales support.
