Guides & Drivers
Install and set up your Haitouch hardware.
Prepare your display, operating system, and product details before installation or driver support requests.
Need a driver package?
Send your product model, order number, and operating system so Haitouch can confirm the correct files.
Contact SupportBefore installation
Check these details first.
Confirm active area, outer frame space, and mounting clearance.
Prepare Windows, Android, Linux, macOS, or embedded system details.
Keep USB and controller access clean before final mounting.
Driver request info
What to send us.
To avoid the wrong driver or calibration package, include the following details when contacting Haitouch support.
| Product | Product name, size, and model if available. |
|---|---|
| Order | Order number or purchase email used at checkout. |
| System | Operating system version and device type. |
| Issue | Short description, photos, or screenshots if troubleshooting. |
Troubleshooting
Quick checks.
- Confirm the USB cable is fully seated.
- Restart the host device after driver installation.
- Run calibration after final mounting, not before.
- Check whether the display resolution changed after setup.
